Novice Karate Group (ages 8 & up)

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In the dynamic landscape of healthcare, effective communication stands as a cornerstone for nurse case managers. Yet, Today in trend, certain phrases can inadvertently impede patient trust and rapport. It's crucial to avoid dismissive statements such as "you're being difficult" or "it's not my problem." Instead, prioritize active listening and empathy, steering clear of phrases like "you'll just have to wait" or "I don't have time for this." Employing plain language ensures patients grasp their care plans fully, fostering open dialogue and empowerment. By aligning with today's trend of empathetic, patient-centered communication, nurse case managers can elevate the quality of care delivery and patient satisfaction.